Terms and Conditions 

Introduction Clause

Welcome to L.E.A.P. Performance, LLC. By accessing and using our coaching and consulting services as well as the purchase of our merchandise, you agree to comply with these Terms and Conditions. These terms govern your relationship with L.E.A.P. Performance, LLC and outline the rules and regulations for the use of our services.

Please read these terms and conditions ("terms and conditions", "terms") carefully before using https://live.vcita.com/site/leapperformancellc  (“website”, "service") operated by L.E.A.P. “Performance LLC ("us", 'we", "our"). 

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. L.E.A.P. Performance LLC only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read the privacy policy http://www.leapperformancellc.info/privacypolicy regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. L.E.A.P. Performance LLC assumes no responsibility for liabilities related to age misrepresentation.

Client Responsibilities

Clients are expected to actively participate in the coaching and consulting process, providing accurate information and actively engaging in activities and discussions as mutually agreed upon. Failure to do so may affect the effectiveness of the services.

Cancellations and Rescheduling

Clients are required to provide at least 48 hours’ notice for cancellations or rescheduling of appointments. Failure to do so may result in a charge for the missed session.

Termination of Services

Either party may terminate the coaching or consulting relationship with a written notice. In case of termination, any outstanding fees for services rendered shall be paid.

Intellectual property

You agree that all materials, products, and services provided on this website by L.E.A.P. Performance, LLC, are our property (affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property.) You also agree that you will not reproduce or redistribute the L.E.A.P. Performance LLC’s intellectual property/merchandise or use such materials in any way, including electronic, digital, or new trademark registrations.

You grant L.E.A.P. Performance LLC a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

Digital Millennium Copyright Act (DCMA) Notice and Policy

L.E.A.P. Performance, LLC respects the intellectual property rights of others. Any unauthorized use of material that infringes users’ copyright will be removed. If you believe that your copyrighted work has been copied without permission, please contact us with a notice that complies with the Digital Millennium Copyright Act (DCMA). Upon receipt of notification, we will comply accordingly.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Third Parties Clause

Our Service may contain links to third-party web sites or services that are not owned or controlled by L.E.A.P. Performance LLC.

These Terms and Conditions apply solely to the relationship between L.E.A.P. Performance, LLC and its clients. Third-party links or references on our platform are not governed by these terms, and we are not responsible for the content or practices of third-party websites. 

Payment Terms

Expiration dates on sessions purchased are in force. Any need to exceed timeframe must be submitted in written to leapleader@leapperformancellc.com and approved prior to expiration date. You agree to pay all charges assessed, billed, or accepted and processed on your behalf. This applies to the sale of services as well as the sale of intellectual/merchandise property. No refunds will be provided.

Shipping Policy Clause

Upon order completion of intellectual/merchandise property, you’ll be prompted with various delivery options along with a standard delivery time. Available shipping methods and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimates and may vary based on your location and external factors beyond our control (Reference Third-Parties Clause). 

 Processing:

• All orders are processed within a reasonable amount of time/business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed and is ready for shipment.
• Shipping costs are at the discretions of the shipping provider. The total shipping cost will be displayed during the checkout process before you complete your purchase.
• Once your order has been shipped, you will receive a shipment confirmation email containing the tracking number(s) for your package(s). You can track your shipment using the provided tracking information.
• For international orders, additional customs fees, taxes, and duties may apply. These fees are the responsibility of the customer, and L.E.A.P. Performance is not liable for any additional charges incurred during the shipping process.
• L.E.A.P. Performance is not liable for any lost or damaged items during transit. If you encounter any issues with your shipment, please contact the carrier directly to initiate a claim.
• If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to reship the item.
• By placing an order with L.E.A.P. Performance, you agree to the terms and conditions outlined in our shipping policy.
• If you have questions or concerns regarding your order's shipping, please contact us at leapleader@leapperformancellc.info.

Applicable law

By using this website, you agree that the laws of the [your location], without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between L.E.A.P. Performance LLC and you, or its business partners and associates.

Disputes

Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court in Alabama and you consent to exclusive jurisdiction and venue of such courts.

Prohibited Activities and Restrictions Clause

Users are prohibited from engaging in activities that may disrupt the integrity or performance of our services. This includes but is not limited to hacking, spamming, or any activity that violates these Terms and Conditions.

Suspension and Termination Clause

L.E.A.P. Performance, LLC reserves the right to suspend or terminate services to users who violate these Terms and Conditions. The Company may act without prior notice and will not be liable for any damages resulting from such suspension or termination.

Indemnification

You agree to indemnify L.E.A.P. Performance LLC and its affiliates and hold L.E.A.P. Performance LLC harmless against legal claims and demands that may arise from your use or misuse of our services. L.E.A.P. Performance makes no warranties or representations regarding the accuracy, completeness, or suitability of the information provided. We reserve the right to select our own legal counsel.

Limitation on liability

L.E.A.P. Performance LLC is not liable for any damages that may occur to you as a result of your misuse of our website.

Site Management and Support Clause

We strive to maintain the availability and functionality of our services. However, we reserve the right to modify, suspend, or discontinue any part of our services at any time. L.E.A.P. Performance LLC reserves the right to edit, modify, suspend, discontinue, and/or change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between L.E.A.P. Performance LLC and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

Contact Information Clause

For any questions, concerns, or notices regarding these Terms and Conditions, please contact us at leapleader@leapperformancellc.info.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.